Simple redemption Clear verification Built for satisfaction No points confusion

QR Redemption & Rewards Flow

This is how Webigo makes rewards easy: scan, confirm, earn, redeem. The goal is a smooth customer experience and simple verification for the business.

Rewards Hub ? Join as a consumer ? Join as a business ?
Updated: Jan 12, 2026

Flow A: Earn rewards (typical visit)

This is the most common flow: a customer visits a participating business, scans the Webigo QR, and the visit is verified so rewards can be earned.

Step 1
Scan the Webigo QR
The customer scans a QR code displayed at the business or on a receipt/checkout screen.
Step 2
Confirm the offer terms
The customer sees the reward terms before completing the action. No points conversion charts. Clear value and clear expectations.
Step 3
Verification (simple + fast)
Webigo verifies the redemption event using the QR flow (and the business rules). This supports integrity and prevents accidental duplicate claims.
Step 4
Rewards are recorded
The customer’s activity is saved and rewards are tracked in their Webigo profile. Businesses gain a cleaner view of repeat customers and engagement.
See consumer guide ? Basic QR Technology (feature) ?

Flow B: Redeem rewards (checkout)

When a customer redeems, the goal is the same: clarity for the customer and verification for the business. Redemption should feel smooth and confidence-inspiring.

Step 1
Choose the reward to redeem
The customer selects the reward (or the business triggers the redemption flow). The terms show clearly so there are no surprises at checkout.
Step 2
Confirm redemption
The customer confirms redemption through the QR/confirmation step. This is the “handshake” that keeps the process clean for both sides.
Step 3
Business verifies (quick check)
The business can verify redemption status quickly to prevent misuse. The focus stays on customer satisfaction and simplicity.
Step 4
Rewards balance updates
The customer’s reward activity updates immediately, and the business can track the redemption event.
See business guide ? Enhanced QR Technology (feature) ?

Trust, integrity, and a smooth experience

QR verification is not about making things hard. It’s about keeping rewards fair and reliable. A clean system builds trust for customers and confidence for businesses.

Clear terms
Customers always see the terms before they use an offer or redeem.
Simple verification
A quick “handshake” reduces mistakes and duplicate redemptions.
Satisfaction first
The goal is repeat customers, not friction. Easy wins build loyalty.

FAQ (common questions)

What if the customer’s phone doesn’t scan?
Businesses can keep a backup option available (printed short link, alternate QR placement, or staff-assisted flow). The key is keeping the customer experience smooth.
What if a customer redeems twice by accident?
Verification steps are designed to reduce duplicate redemptions. If something still slips through, support and the business can review the activity and correct it.
Is this a points system?
No. Webigo avoids points confusion. Rewards are presented clearly so customers understand the value.
How does this connect to customer ownership?
A verified visit/reward event helps businesses build a real customer relationship over time. That’s why Webigo ties loyalty to retention tools and an owned customer database. See: Customer Ownership ROI.

Want the full loyalty picture?

Use the hub page to see the whole system, or jump into the guides based on who you’re helping today.

Rewards Hub ? Consumer Guide ? Business Guide ? Explore Features ?