RDS-401
Reading Your Webigo Dashboard
This lesson walks through the main parts of your Webigo dashboard so you can tell, at a glance, if your rewards program is healthy, which numbers matter, and what to adjust in the next few weeks.
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Lesson goals
- - Recognize the key tiles and charts on your Webigo dashboard.
- - Understand how member signups, redemptions, and IGO rewards connect.
- - Know the simple signs that your program is healthy or needs attention.
Before you start
Log in to your Webigo business dashboard and open it in another tab so you can follow along and compare the video to your actual numbers.
- - Have the last 30 days of normal business activity behind you if possible.
- - Know roughly how many customers you see in a typical week.
- - Bring questions about what is working or not working so you can check them against the data.
What we cover in this lesson
1. The high level tiles
We look at the top row of numbers: total members tied to your location, active members in the last 30 days, total redemptions, and total IGO rewards earned and used. This tells you if people are actually using what you set up, not just joining and forgetting about you.
2. Members, visits, and IGO rewards
Next we connect three things: how many people joined through your QR or link, how often they come back, and how much IGO value is redeemed on each visit. Remember that rewards are valued at retail for the member, but only cost you at redemption and usually at cost of goods. The dashboard makes this easy to see.
3. Reading offer performance
We review the section that shows which offers are being viewed, saved, and redeemed. You will learn how to spot offers that attract attention but do not get used, and offers that quietly drive a lot of repeat business. This is where you decide what to keep, what to tune, and what to turn off.
4. When your numbers are healthy
Finally we give simple rules of thumb for a healthy Webigo program. For example: a steady increase in members month after month, redemptions happening regularly, and IGO rewards being issued and used without giving away more value than needed. If something looks off, you will know which track or lesson to revisit.