Frequently Asked Questions

Zero-cost marketing means you can grow your business without spending money on traditional advertising. Here's how:

• • Free Directory Listing: Professional business profile that attracts customers
• • Customer Referral System: Existing customers bring new ones through rewards
• • Community Engagement: Build relationships that generate word-of-mouth
• • Social Media Integration: Leverage organic reach and customer sharing
• • Email Marketing: Stay connected with customers at no cost

Instead of paying for ads, you invest in customer relationships and community building that create sustainable growth.

We offer three business plans to fit different needs:

Claiming your business listing is simple and free:

1. 1. Find your business in our directory or let us know if it's not listed
2. 2. Click "Claim This Business" on your listing page
3. 3. Verify ownership through phone, email, or business documents
4. 4. Complete your profile with photos, hours, and services
5. 5. Start using marketing tools and customer engagement features

Verification typically takes 24-48 hours. Once approved, you have full control over your business profile.

Enterprise members get access to our complete marketing suite:

• • Priority Search Results: Top placement in directory searches
• • Advanced Analytics: Detailed customer insights and behavior tracking
• • Marketing Automation: Email campaigns and customer follow-up sequences
• • Dedicated Account Manager: Personal success specialist
• • Multi-Platform Listings: Listed across multiple business directories
• • Unlimited Content: Products, events, promotions, and campaigns
• • Social Media Integration: Automated posting and engagement tools

Enterprise tools are designed to help established businesses scale their local marketing efforts.

Earning rewards is simple and automatic:

1. 1. Browse our directory to find participating local businesses
2. 2. Visit the business and make a purchase
3. 3. Scan the QR code or show your Webigo membership
4. 4. Earn instant cash back and points automatically
5. 5. Cash out when you reach $10 minimum balance

Rewards range from 5-15% cash back depending on the business and your membership level.

Yes! Consumer membership is completely free. You earn money by shopping local - there are no fees, subscriptions, or hidden costs.

Finding local businesses is easy with our directory:

• • Browse by category: Restaurants, retail, services, and more
• • Search by location: Find businesses in your city or neighborhood
• • Filter by rewards: See which businesses offer the best cash back
• • Map view: Visual map showing nearby participating businesses
• • Mobile app: GPS-based recommendations when you're out and about

New businesses join daily, so check back regularly to discover new places to earn rewards.

Webigo's revenue model is transparent and aligns with your success:

• • Business memberships: Monthly subscription fees from businesses
• • Transaction processing: Small fee on reward transactions
• • Premium services: Advanced features and dedicated support
• • Partner integrations: Revenue sharing with complementary services

We only succeed when businesses grow and consumers save money. Our model incentivizes helping you succeed.

Data security is our highest priority:

• • SSL encryption: All data transmission is encrypted
• • Secure servers: Enterprise-grade hosting with 99.9% uptime
• • Access controls: Role-based permissions and authentication
• • Regular backups: Daily automated backups with disaster recovery
• • Compliance: GDPR, CCPA, and industry standard practices
• • No data selling: We never sell your information to third parties

Your business data stays private and is only used to provide platform services.

Multiple support channels ensure you get help when needed:

• • Email support: support@webigo.com with 24-hour response
• • Help documentation: Comprehensive guides and tutorials
• • Video tutorials: Step-by-step platform walkthroughs
• • Community forum: Connect with other businesses and consumers
• • Account specialists: Dedicated support for Professional+ members
• • Phone support: Available for Enterprise members

We're committed to your success and provide the support you need to thrive on our platform.

Yes, you have full control over your membership:

• • Business memberships: Cancel anytime with 30-day notice
• • Consumer accounts: Always free, deactivate instantly if desired
• • No cancellation fees: No penalties or hidden charges
• • Data export: Download your data before leaving
• • Reactivation: Easy to rejoin if you change your mind

Note: Founding 100 members have lifetime access with no recurring fees to cancel.

Absolutely! Webigo is designed for business owners, not tech experts. Here's why it's perfect for beginners:

• • Simple setup: Get started in under 10 minutes
• • No technical skills needed: Everything is point-and-click
• • Step-by-step training: Ultimate Business Academy guides you
• • Personal support: Account specialists help with setup
• • Proven strategies: Follow templates that work for other businesses

Many of our most successful businesses started with zero digital marketing experience.

Results vary by business type and effort, but here's what's typical:

Most businesses see their first new customers within the first week of joining.

No problem! We can add your business quickly:

1. 1. Contact us with your business website URL
2. 2. We research your business and create a professional listing
3. 3. You claim the listing and customize it
4. 4. Go live and start attracting customers

This process typically takes 24-48 hours and is completely free. We add 50+ new businesses daily.