Frequently Asked Questions

Zero-cost marketing means you can grow your business without spending money on traditional advertising. Here's how:

• Free Directory Listing: Professional business profile that attracts customers
• Customer Referral System: Existing customers bring new ones through rewards
• Community Engagement: Build relationships that generate word-of-mouth
• Social Sharing: Our members share your business to earn and save
• Behavior-Based Rewards: You only give rewards when real customers spend money with you

Instead of paying for ads up front, you invest in customer relationships and only share rewards on actual purchases. That’s what we mean by “zero-cost” marketing.

You can claim your basic business listing for free and start participating in the Webigo network without any upfront advertising spend. From there, you can choose to stay on the free plan or upgrade if you want more tools and visibility.

Most businesses start on the free basic level and later upgrade when they’re ready for more reach and automation.

Claiming your business listing is simple and free:

1. Find your business in our directory or let us know if it's not listed
2. Click "Claim This Business" on your listing page
3. Verify ownership through phone, email, or business documents
4. Complete your profile with photos, hours, and services
5. Start using marketing tools and customer engagement features

Verification typically takes 24–48 hours. Once approved, you have full control over your business profile.

Enterprise members get access to our complete marketing suite:

• Priority Search Results: Top placement in directory searches
• Advanced Analytics: Detailed customer insights and behavior tracking
• Marketing Automation: Email campaigns and customer follow-up sequences
• Dedicated Account Manager: Personal success specialist
• Multi-Platform Listings: Listed across multiple business directories
• Unlimited Content: Products, events, promotions, and campaigns
• Social Media Integration: Automated posting and engagement tools

Enterprise tools are designed to help established businesses scale their local marketing efforts.

Earning rewards is simple and automatic:

1. Browse our directory to find participating local businesses
2. Visit the business and make a purchase
3. Scan the QR code or show your Webigo membership
4. Earn instant rewards and cash back automatically
5. Use or cash out your rewards once you reach the minimum balance

Rewards increase as you shop more often, refer friends, and support more local businesses through Webigo.

Yes. You can join Webigo on the consumer side for free and start earning rewards just by shopping and scanning at participating businesses.

We also offer optional paid membership tiers that include bonus rewards when you join or renew. These are designed for members who want extra savings and more earning power, but they are never required to benefit from Webigo.

Finding local businesses is easy with our directory:

• Browse by category: Restaurants, retail, services, and more
• Search by location: Find businesses in your city or neighborhood
• Filter by rewards: See which businesses offer the best savings
• Map view: Visual map showing nearby participating businesses
• Mobile app: GPS-based recommendations when you're out and about

New businesses join regularly, so check back often to discover new places to save and earn rewards.

No. You can grow your rewards and move up through the tiers primarily by using your membership – shopping local, redeeming offers, and sharing Webigo with other consumers and businesses.

When you join a paid membership tier, you receive bonus rewards up front and continue to earn more as you use the system. You never have to keep paying just to stay “qualified.” If you decide to renew later, you’ll receive a new set of bonus rewards again for the next period.

In other words, you’re not paying over and over for the chance to earn. You’re using your membership, getting immediate value, and earning your way into better rewards.

Webigo's revenue model is designed to line up with real activity and real results:

• Optional business memberships: Upgraded plans for businesses that want more reach and tools
• Transaction processing: Small fees on reward redemptions and cash-back transactions
• Premium services: Advanced features and dedicated support for higher-volume users
• Partner integrations: Revenue sharing with complementary services

We focus on earning our revenue from real customers spending at real local businesses, not from selling training packages or forcing people into ongoing fees.

No. Webigo is not an MLM or pyramid scheme.

You don't have to buy expensive “starter kits,” carry inventory, or keep paying to stay “qualified.” Consumers can join free, businesses can join free, and nobody is paid just for recruiting people into a pay-to-play structure.

Webigo is a rewards and referral platform. The money that moves through the system is tied to real customers making real purchases at local businesses. Rewards and commissions are paid out of those actual transactions, not out of enrollment fees.

If nobody shops, nobody gets paid. That’s performance-based marketing, not a pyramid.

Data security is our highest priority:

• SSL encryption: All data transmission is encrypted
• Secure servers: Enterprise-grade hosting with 99.9% uptime
• Access controls: Role-based permissions and authentication
• Regular backups: Daily automated backups with disaster recovery
• Compliance: GDPR, CCPA, and industry standard practices
• No data selling: We never sell your information to third parties

Your business data stays private and is only used to provide Webigo platform services.

Multiple support channels ensure you get help when needed:

• Email support: support@webigo.com with 24-hour response
• Help documentation: Comprehensive guides and tutorials
• Video tutorials: Step-by-step platform walkthroughs
• Community forum: Connect with other businesses and consumers
• Account specialists: Dedicated support for Professional+ members
• Phone support: Available for Enterprise members

We're committed to your success and provide the support you need to thrive on our platform.

Yes, you have full control over your membership:

• Business memberships: Cancel anytime according to your plan terms
• Consumer accounts: Free to join, and you can deactivate anytime
• No cancellation fees: No penalties or hidden charges
• Data export: Download your data before leaving
• Reactivation: Easy to rejoin if you change your mind

Note: Founding and early-adopter members may qualify for special lifetime or long-term benefits based on the offer they joined under.

Absolutely! Webigo is designed for business owners, not tech experts. Here's why it's perfect for beginners:

• Simple setup: Get started in under 10 minutes
• No technical skills needed: Everything is point-and-click
• Step-by-step training: Our Zero Cost Marketing training is included
• Personal support: Account specialists help with setup
• Proven strategies: Follow templates that work for other businesses

Many of our most successful businesses started with zero digital marketing experience.

Results vary by business type and effort, but here's what's typical:

Most businesses see their first new customers within the first few weeks of joining and using their offers.

No problem! We can add your business quickly:

1. Contact us with your business website URL or basic details
2. We create a professional listing for your business
3. You claim the listing and customize it
4. Go live and start attracting customers

This process typically takes 24–48 hours and is completely free. We add new businesses to the network on a regular basis.