Business Academy / Track 3 · Traffic & Promotion Engine / TPE-301 · Inviting Your Existing Customers to Join Webigo

TPE-301 · Scripts and templates

Inviting Your Existing Customers to Join Webigo

In this lesson you will show the customers who already know and trust you how to join Webigo in a way that feels natural and helpful, not pushy. You will walk away with simple language your team can use in person, by text, and by email to grow your Webigo member base every day.

Goal for this lesson

Turn your regular customers into Webigo members who earn rewards and return more often.

Time needed

About 30–45 minutes to set up, then a few seconds per customer invite.

Best used as

A quick training for front-line staff and a script library you can keep near the register.

TPE-301 video lesson

Inviting Your Existing Customers to Join Webigo

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Part 1 · The one-sentence Webigo explanation

Your team does not need a long speech. They only need one clear sentence that explains what Webigo is and why joining through your business is a smart move.

Use this simple pattern and fill in your details:

“Webigo is our local rewards network. When you join through us you get ongoing savings and IGO Rewards you can use here and at other participating businesses.”

You can customize the second sentence to fit your style:

  • “You will see offers from us and other local places instead of random ads.”
  • “It lets us reward you for coming back without playing the coupon game.”
  • “It keeps more money circulating locally instead of going to big ad platforms.”

Part 2 · In-person invite script

Staff need something short enough to say while they check out a customer or drop off food at a table. Here is a base script you can tweak:

“We are part of a local rewards program called Webigo. If you scan that code, you can join our membership for the year and get IGO Rewards you can use here and with other local businesses.”

Busy-time version:

“By the way, this code lets you join our Webigo rewards. It takes about a minute and gives you savings and IGO Rewards for future visits.”

Slower-time version:

“Have you heard of Webigo yet? It is our local rewards network. When you join through us you get yearly member benefits and IGO Bucks you can use here and at other participating spots. I can show you how it works if you like.”

Print these scripts, highlight the version you prefer, and keep a copy at each station or register so staff can glance at it until it becomes natural.

Part 3 · Short text and email templates

A quick message to your existing customer list can jump-start your Webigo membership count. Keep it short and focused on benefits, not selling a program.

Sample text message:

“Hi [Name], this is [Business]. We joined Webigo, a local rewards network. When you join through us you get yearly member savings and IGO Rewards you can use here and with other local businesses. You can check it out here: [your sign-up link]”

Sample email:

Subject: We are adding a local rewards membership for our best customers

Hi [Name],

We have joined Webigo, a local rewards network that lets us reward you for coming back without playing the constant coupon/discount game.

When you join through our business you get member-only savings and IGO Rewards that you can use here and at other participating businesses in the network.

If you would like to be part of it, you can see the details and join here: [your sign-up link].

Thank you for supporting local businesses like ours.

– [Your business name]

Tip: send the text in small batches so staff are ready to answer questions when customers show up asking about Webigo.

Part 4 · Who invites, when, and how you keep it going

The fastest way to stall a good idea is to let it depend on one person’s memory. Instead, make inviting into Webigo part of how you run the business.

Who invites

  • Cashiers and front desk.
  • Servers or stylists at checkout.
  • Owners or managers when they greet regulars.

When they invite

  • At the end of the visit when the customer is happy.
  • Anytime someone asks “Do you have a rewards program?”
  • When introducing new IGO Bucks or member-only offers.

How you keep it going

  • Review invitations and new signups briefly at shift meetings.
  • Celebrate small wins when customers join.
  • Update scripts when you change offers or IGO Rewards.

For best results, combine this lesson with your first simple Webigo reward from Track 2. When staff can say “join today and you get [your offer] plus IGO Rewards for future visits,” the invitation feels natural and valuable, not like recruiting.

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